Making a Donation
- How to donate using Workplace Giving
- How do I donate to a Charity, Cause, or Fundraiser through GoFundraise
- What are my payment options?
- What is the option to pay more when I make a donation?
- Can I make my donation anonymous? How do I do this?
- Compliance Update for online payments for Collected Funds
My Fundraising Page
- How do I change my Fundraising Page URL? (webtag)
- How do I change the name displayed across my Profile Image? (Creator Name)
- How do I email my Supporters/Donors?
- How do I view my fundraising page?
- How do I change the blurb on my fundraising page?
- How do I change my fundraising target?
Fundraising at Work
- Where can I Donate on GoFundraise using Workplace Giving?
- How do I change/remove the amount I have chosen to Donate via Workplace Giving?
- How do I donate Anonymously on GoFundraise using Workplace Giving?
- How do I create my own Fundraising Page through Good2Give?
- Someone has donated via Workplace Giving on my page. How can I contact this donor?
- Does the Fundraiser get notified when I donate to their page via Workplace Giving?
Fundraising for Schools (Aust. Fundraising)
My GoFundraise Account
- How to edit/update my Registration Entry
- How do I create a GoFundraise account?
- How do I login to my GoFundraise account?
- Can I use my Facebook account to sign up or log in to GoFundraise?
- I have forgotten my password. How can I reset it?
- How do I change my password?
- How do I manage or change my Regular Giving donation?
- How do I change the card details / payment method for my Regular Giving donation?
- How do I change the Amount or Frequency of my Regular Giving payment?
- How do I reschedule my Regular Giving payment?
- My credit card has expired. How do I update my credit card expiry date for my regular donation?
- How do I cancel my regular giving donation?
Promote your Fundraising Page
Fitness Apps (e.g. Strava, Fitbit)
Using PayPal on GoFundraise
Donation and Transaction FAQ's
- Vulnerable Donor Policy
- What is the 'optional tip' that appears when making a donation and where does it go?
- How to 'Request Desktop Site' on a iPhone or iPad
- Bank statement says 'Recurring Direct Debit' but I only made a one-off donation
- Is my Donation Tax Deductible in a country outside of Australia?
- My PayPal account says I've setup an Automatic Payment to GoFundraise. Does this mean a regular giving payment has been set up?
- I can't find my Fundraising Activation email. How do I access my fundraising page?
- I've connected my Facebook Account but no message is posted when a donation is made to my page
- How do I change the details of my fundraising page?
- How do I insert a youtube video on my fundraising page?
- Who can I Fundraise for? Can I Fundraise for an overseas charity?
- I need to remove a Facebook comment on my Fundraising page. How can I remove this comment?