GoFundraise Customer Care


Compliance Update for online payments for Collected Funds

To help with compliance, we've made some amendments to the process for supporters who wish to deposit donations collected offline from multiple donors (or for those who are donating on behalf of multiple donors).

The Deposit Collected Funds option allows your supporters to make a payment online for the funds collected from multiple donors in the one transaction. The receipt that is issued is non-DGR ensuring your campaigns remain compliant and DGR receipts are not issued to supporters who choose this option.

If you require DGR receipts for each individual donor, please contact the charity directly.


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