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  1. GoFundraise Customer Care
  2. Beneficiaries (Charities / Event Organisers / Organisations)
  3. Charity FAQ's

Charity FAQ's

  • What do GoFundraise receipts look like?
  • What is meant by 'visual confirmation of bank account' or 'proof of bank account'?
  • How can we see who has connected their Fundraising Page to FitBit / Strava?
  • FAQs Split Charity Accounts
  • How can I setup a Ticketed Event on a Basic Licence or without the Forms Module?
  • I would like to update my Free Fundraising Portal / can I upgrade to a Custom Fundraising Portal?
  • How do I login to the GoFundraise Admin account?
  • What does GoFundraise charge for their services?
  • Do I need and Authority to Fundraise (ATF) and ABN to be on the platform?
  • How will changing our charity ABN effect our GoFundraise account and fundraising activity?
  • Can a Charity or Event Organiser add an offline donation to a fundraising page?
  • Signing Up to GoFundraise as a Charity FAQs
  • What is the unique Page Identifier? Where do I find it?
  • How to edit a fundraiser's Fundraising Page (as Charity/Event Admin)?
  • We've just gained ATF in a new state, what do we need to do now?
  • What is a split charity account?
  • What do we do if page is created for an event in a state that we do not have an ATF in?
  • How to upload a PDF to your charity page.
  • What email templates are sent automatically from the system?
  • How do I change the bank account details on my GoFundraise account?
  • Can GoFundraise handle significant spikes in traffic?
  • How do I edit my charity page?
  • What if a fundraiser creates an inappropriate page/event?

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