GoFundraise Customer Care


I have activated my Event but it is not appearing on the Cause Page, or Event Search

The most common reason for an Active event to not be visible on the Cause Page or the Event Search is due to the Event Start Date going beyond three months of the current date.

An event is only searchable and visible on the GoFundraise website within three months of the Event Start date.

e.g. If an Event has a start date of the 04/04/16 and a person a searching for it on 05/07/16, this event will no longer appear.

To fix this, you just need to update the Event Start date to be within the three month range.


To update the event start date in Vision click here.

To update the event start date in DesignerPro click here.

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