GoFundraise Customer Care


Can I get a receipt for my donation? What do I need to do?

GoFundraise automatically sends donors their receipts via email. If you would like to re-issue your donation receipt either:

  1. Login to your account and go to My Account > Donations and Purchases. Select the donation and hit 'Send Receipt'
  2. OR Log a support ticket https://support.gofundraise.com.au/anonymous_requests/new and request a new receipt

Please Note: Some emails are known to filter out of your inbox into your Junk/Spam/Clutter/Quarantine folders so please check these folders as well. If you do not receive the email within the hour of clicking the 'Send Receipt' button please contact our Customer Care team.

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