GoFundraise Customer Care

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How to set your Charity Email preferences and notifications

The GoFundraise platform will notify the charity each time a

  • New fundraising page is created
  • a donation made
  • a regular giving donation schedule/updated.

You can set who receives these notifications in your organisation through your GoFundraise Admin Area:

  1. Login to your GoFundraise Admin area
  2. Go to Admin > Profile > Communications tab
    charity_profile_communications_tab.png
  3. From here you can Add, Edit, or Remove emails from the following notifications lists:

    Primary Email Address – Enter the primary contact for your organisation here. This address will NOT receive any automatic notifications
    Fundraising Notifications – Receive an email notification when an Individual creates a fundraising page.
    Payment Notifications – Receive an email notification when a Supporter makes a donation.
    Regular Giving Notifications – Receive an email notification when a Supporter sets up a Regular Giving Donation



 

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