The GoFundraise platform has a series of emails which are automatically sent out at certain stages (system emails). While most of these emails are not customisable, there are a few that can be changed per event. These are listed below:
- Thank you email from Charity to Donor (editable in Vision sites only)
- Fundraising Page Activation email
- Registration Confirmation Email (for events with Registration Forms only)
Changing the Thank You email to Donors for this event (Vision events only)
When someone makes a donation or supports a Fundraising page for this event, the system will automatically send this email, along with the Fundraiser’s own personalised thank you email which can be changed through their GoFundraise account
- Go to the Fundraising and Donations tab (see Setting the Fundraising and donation preferences)
- Under the sub-heading Reply-To Email Address, select Fundraising Email to Donors
- Update the Reply-to Email Address, Reply-to name, Email Subject, and Email Contents as needed, then click Save Changes
Changing the Fundraising Page Activation email
When someone creates a fundraising page for this event, the system will automatically send this email.
- Go to the Fundraising and Donations tab (see Setting the Fundraising and donation preferences)
- Under the sub-heading Reply-To Email Address, select Fundraising Page Activation Email
- Update the Reply-to Email Address, Reply-to name, Email Subject, and Email Contents as needed, then click Save Changes
TIP: To send yourself a copy of this email, create a fundraising page for the event yourself to go through the process that your registrants/fundraisers/donors will go through