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Changing the Automatic Emails for a specific Event

The GoFundraise platform has a series of emails which are automatically sent out at certain stages (system emails). While most of these emails are not customisable, there are a few that can be changed per event. These are listed below:

Changing the Thank You email to Donors for this event (Vision events only)

When someone makes a donation or supports a Fundraising page for this event, the system will automatically send this email, along with the Fundraiser’s own personalised thank you email which can be changed through their GoFundraise account

  1. Go to the Fundraising and Donations tab (see Setting the Fundraising and donation preferences)
  2. Under the sub-heading Reply-To Email Address, select Fundraising Email to Donors


  3. Update the Reply-to Email Address, Reply-to name, Email Subject, and Email Contents as needed, then click Save Changes

Changing the Fundraising Page Activation email

When someone creates a fundraising page for this event, the system will automatically send this email.

  1. Go to the Fundraising and Donations tab (see Setting the Fundraising and donation preferences)
  2. Under the sub-heading Reply-To Email Address, select Fundraising Page Activation Email


  3. Update the Reply-to Email Address, Reply-to name, Email Subject, and Email Contents as needed, then click Save Changes
TIP: To send yourself a copy of this email, create a fundraising page for the event yourself to go through the process that your registrants/fundraisers/donors will go through

 

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