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How do I Setup a Regular Giving Donation?

This article covers:

Give regularly in support of your chosen charity or cause by setting up a Regular Giving Donation. At the time of making a donation, there is the option to schedule a regular donation for an amount and frequency of your choosing.

Setting up a Regular Giving donation

On the donation screen, enter your donation amount.
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Under the Payment Options section, click to switch from 'One-Time' donation to 'Recurring Donation'.

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This will then open up the settings for your scheduled payment. Select a frequency, and select a date for the next donation to start on.

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Important: An initial payment is processed automatically at the time you set up your regular giving donation. This originating payment will appear as a one-off donation for the donation amount entered. Ensure that the 'Next donation to start on' date selected has been changed to future date to avoid two payments being processed on the same date.

Once you proceed, the regular giving donation will be setup in time for the start date you have entered. You will receive email notification of this setup as well as emails once amounts are deducted.

 

PLEASE NOTE:

  • If a regular giving donation has been created in support of a fundraising page, once the page expires the donations will go directly to the charity and will no longer appear on the original Fundraising Page.
  • To place a specific donation onto a Fundraising page, feel free to contact support directly to have that donation display on the page.

 

To Edit, Suspend, Resume, or Cancel an Existing Regular Giving payment

See How do I manage or change my Regular Giving donation?

 

Automated Emails and Receipts related to regular giving payments

To ensure that GoFundraise remains as transparent as possible surrounding the setup of Regular Giving payments, there are several emails that get sent to donors at different stages of the setup.

For a list of automated emails sent from the GoFundraise system at different stages of a regular giving setup, please visit link:

http://university.gofundraise.com.au/cms/regular_giving_email_templates

All receipts will be generated and emailed to you on the day your regular payment is made and are available for download under the Users My Donation and Purchases area.

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