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Internet Browsers: How to clear your cache

This article covers how to clear a browser cache.

Browsers store files from the web pages visited to help improve site loading times and to use in other functionality. This means that when changes are made to the website, the files the browser stores/caches might interfere with how the site displays/functions at the time you visit the page. In some cases, you might be seeing the older version of the site. If something on the site seems unusual, try clear your browser cache to ensure that you are using the most recent version of the site.

Select your browser below or visit https://www.whatismybrowser.com/guides/how-to-clear-cookies-browsing-history-and-cache/ for more options:

Step-by-Step Instructions and Screenshots

Chrome Browser (Windows)

  1. In the top right corner of your browser, click the 'three dots' icon to Customise Chrome
  2. Hover over 'More tools'
  3. Select 'Clear browsing data'
  4. In the resulting pop-up, select Basic tab > Time Range = All Time
  5. Ensure the options to clear Cookies and Cache are selected
  6. Click 'Clear data'
  7. Once process is complete, close the current window and open a fresh one before revisiting the page

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FireFox Browser (Windows)

  1. In the top right corner of your browser, click the Menu icon (three horizontal lines)
  2. Navigate through the options by clicking Library > History > Clear Recent History
  3. Set the Time Range dropdown to 'Everything', and ensure Cache and Cookies are ticked.
  4. Click 'Ok'
  5. Once process is complete, close the current window and open a fresh one before revisiting the page


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Microsoft Edge

  1. In the top right corner, click the 'three dots' icon
  2. Then navigate to History > Clear browsing data
  3. In the pop-up change Time range to 'All Time'
  4. Ensure that Cookies and Cache are selected
  5. Click 'Clear now'
  6. Once process is complete, close the current window and open a fresh one before revisiting the page

 

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Safari Browser
  • Select 'Empty Cache' from the Develop drop down menu
  • If Develop is not showing select 'Preferences' from the Safari drop down
  • Make sure 'Show Develop Menu' is ticked in the 'Advanced' section tab


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