GoFundraise Customer Care

Follow

How do I manage or change my Regular Giving donation?

You will need to login to your GoFundraise user account to be able to:

  • View your scheduled payment details
  • Update Amount/Frequency
  • Update Payment Method (includes updating Expiry Date)
  • Suspend or Reschedule your scheduled payment
  • Cancel your scheduled payment

How to access the Manage Regular Giving Payment area

  1. Login to your GoFundraise account (see How do I login to my GoFundraise account?)

    When you setup your regular giving donation, a GoFundraise account was automatically created using the email address you entered. You may need to go through Forgot Password to reset your password. 

  2. Go to My Account > My Donations and Purchases.
  3. Under the heading My Regular Giving you will see text "Click here to view and edit...". Click the word 'here' to load your Regular Giving Summary page. mceclip0.png
  4. From this screen you can manage your regular giving payment
    mceclip3.png
    - Update Amount/Frequency
    - Update Payment Method (includes updating Expiry Date)
    - Suspend your scheduled payment (allows the option to 'Resume' at a later stage)
    - Cancel your scheduled payment (once cancelled, you will not be able to Resume the schedule)
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk