GoFundraise Customer Care


Do Fundraising at Work transactions appear in GoFundraise reports?

Yes, Good2Give payments now appear in the Transaction/Donor report. Fundraising at Work payments which have been processed in the Good2Give payment cycle will show as:

  • Product Name = Workplace Giving
  • Transaction Source = API

These donations will only show in reports once they've been processed by Good2Give in the payroll cycle. Pledged transactions that haven't yet been approved, are displayed on fundraising pages and count towards event totals but will NOT appear in the transaction reports.

Matched amounts will only show in reports and display on 'total raised' widgets once they have come through. This will not necessarily be at the same time a Good2Give pledge is approved through a payroll cycle.

The remittance of these funds will come from Good2Give.


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