GoFundraise Customer Care

Follow

Express Donations with Vaulted Payments

With this new update, donors will be able to make a donation using a vaulted payment method, this will help reduce donor drop off and streamline the payment process with the aim of helping your cause raise more.

Users can now save their chosen payment method so that they won't have to enter their payment details each time they donate.

Once a person with a GoFundraise account saves their payment method (Credit Card or PayPal account), they will be able to donate quickly and easily the next time they choose to donate through the GoFundraise platform.

How do I use a saved payment method in my Vault?
How do Payment Methods get stored to the Vault?
How do I choose a different payment method from my Vault?
How do I add a new payment method to my Vault?

 

How do I use a saved payment method in my Vault?

  1. Login to your GoFundraise account, then go to make a donation.
  2. On the donation form, in the Payment Section the previously used payment method from your vault has been selected
  3. Choose to change the payment method, or proceed with the donation.

How do Payment Methods get stored to the Vault?

There are 3 ways a payment method can be stored to the vault

  1. Setup a Regular Giving Donation
    Setting up a regular giving donation will automatically store the payment method used to the vault - see How to setup a regular giving donation
  2. Login before making a donation
    Once logged into a GoFundraise account, make a direct donation to a charity, event, or fundraising page. Check the Save to Vault option if you wish to save the payment method used
  3. Add a new payment method
    Instead of using a previously stored payment method, choose to add a new payment method to your Vault

How do I choose a different payment method from my Vault?

  1. On the payment section of the donation from, select Change Payment Method
  2. A list of previously stored payment methods in your Vault will appear
  3. Select the payment method you wish to use (or select to Add a new payment method) and proceed with the donation

How do I add a new payment method to my Vault?

  1. On the payment section of the donation from, select Change Payment Method
  2. A list of payment methods in your Vault will appear
  3. Select Add a new payment method
  4. Add new payment details when prompted (new Credit Card details or new PayPal account)
  5. Select the new payment method from the list and proceed with the donation

All payments made through GoFundraise are handled via our PCI compliant gateway. Cardholder data is securely stored with our provider using one of the most advanced encryption methods available. For more information about our security, click here.

More FAQs on Vaulted Payments

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk