GoFundraise Customer Care


My credit card has expired. How do I update my credit card expiry date for my regular donation?

If you credit card is due to expire, you will receive a notification from GoFundraise, prompting you to update your credit card expiry date.

  1. Login to your GoFundraise account (see How do I login to my GoFundraise account?)

    When you setup your regular giving donation, a GoFundraise account was automatically created using the email address you entered. You may need to go through Forgot Password to reset your password. 

  2. Go to My Account > My Donations and Purchases.
  3. Under the heading My Regular Giving you will see text "Click here to view and edit...". Click the word 'here' to load your Regular Giving Summary page. mceclip0.png
  4. From this screen, click Update Payment Method link for the relevant scheduled donation
  5. Update credit card details, then click Save.
  6. Changes may take up to 48 hours to take effect.
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