GoFundraise Customer Care


How do I login to the GoFundraise Admin account?

If you have been setup as the Administrator your GoFundraise account will have Admin Privileges for your charity/organisation. This will give you access to edit the charity profile, edit events, and pull out reports. To check who has Admin Access to your account, submit a support request.

To access your GoFundraise Admin Account, do the following:

  1. Login to GoFundraise (see How to Login to my GoFundraise Account)
  2. In the top right corner, click Admin (if you do not see the Admin option then you are not logged in using the Admin Account for your charity. Contact Support to find out which email(s) is setup as the Admin login for your charity/event)


From your GoFundraise Admin account you can use the main menu on the left-hand side to access (depending on your subscription):

  • Charity Profile settings
  • Event Dashboard to manage your events
  • Real-time reporting module to download real time data (add-on)
  • Regular Giving to view scheduled payments
  • Invoices and Payments to view fortnightly funds remitted to the charity
  • Users module (add-on)
  • Help and Support





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