GoFundraise Customer Care


I have setup a Regular Donation using PayPal. How do I now change these settings?

If you have set up your Regular Giving donation using PayPal, some changes to your Regular Giving setup will need to be updated through your PayPal account and NOT your GoFundraise account. The table below outlines some of the common updates you may need to make to your Regular Giving donation, and where to make them:

Credit Card details PayPal Account
Default Payment Method used by PayPal PayPal Account
Frequency of a Donation GoFundraise Account
Payment Type from PayPal to Credit Card Contact GoFundraise Support to cancel the current Regular Giving donation.
You will then need to setup a new Regular Giving donation choosing the Credit Card payment method.


PLEASE NOTE: Table above only applies to Regular Giving donations setup using PayPal. For how to manage a Regular giving donation made through the standard Credit Card payment type, see 'How do I Setup and Manage a Regular Giving Donation'.



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