○ Common reasons :
- Receipt emails can take up to an hour to process
- Your email thought it was spam and put it in your junk mail
- Your Payment was not completed
○ If you have a GoFundraise account, you are able to resend them to yourself.
- Log in to your GoFundraise account. https://www.gofundraise.com.au/account/logon?ReturnUrl=%2F
- Go into ‘My Profile’ (found at the top right hand corner of your page) then My Donations
- Check the receipt(s) you wish to resend.
- Click ‘Send Receipt’.
If you still didn’t get an email receipt, please email us at firstname.lastname@example.org, and we’re more than happy to track it down and send it to you.