GoFundraise Customer Care


What are GoFundraise's Data Security Processes?

GoFundraise takes your security very seriously and we use the latest technology and best practice processes to ensure that our systems and your data are kept safe and secure.


Secure Credit Card Transactions and PCI Compliance

  • All payments made through GoFundraise are handled via our PCI compliant gateway . That means that all credit card transactions are made on an HTTPS connection using over AES 256bit encryption with SHA1 message authentication and RSA key exchange, which is comparable to banking encryption standards. Please rest assured that we do not store credit card details on our system use the highest standards of security and compliance.

Secure Network

  • We maintain a secure network and utilise firewalls and the latest software to ensure that our systems are kept safe and secure.

Record Keeping

  • A duplicate of all transaction records are stored and kept secure in separate locations. Our records are matched to that of the financial institution to ensure that there are no discrepancies.

Continual System Review

  • We continually review our systems and processes including using 3rd party consultants, to ensure the highest level of security and minimise any potential risks.
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